Privacy Policy
Effective Date: November 2025
Last Updated: November 2025
1. Introduction
Welcome to Neauflow (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website www.neauflow.com (the “Site”) or interact with our services.
By using our Site, you agree to the terms outlined in this policy.
2. Information We Collect
We collect the following types of information:
a. Information you provide directly:
- Contact details (e.g. name, email) when you submit forms or download resources.
- Information provided during project inquiries or client onboarding.
b. Information collected automatically:
- IP address, browser type, operating system, and device information.
- Site usage data (pages visited, time spent, referring URLs) through Google Analytics.
c. Cookies and tracking:
We use cookies to improve functionality, analyse site performance, and understand visitor behaviour. You can manage cookie preferences through your browser or a cookie banner.
3. How We Use Your Information
We may use your information to:
- Respond to enquiries and provide services.
- Send you requested materials (like the Website Blueprint Kit).
- Improve our Site, services, and user experience.
- Send relevant updates or marketing emails (only if you’ve opted in).
- Comply with legal obligations and prevent misuse of our Site.
4. Legal Bases for Processing (GDPR Compliance)
If you’re in the European Economic Area (EEA) or UK, we process your personal data under the following bases:
- Consent: You’ve given permission (e.g. to receive emails).
- Contract: Processing necessary to perform a service you’ve requested.
- Legitimate interest: To improve our Site and services.
- Legal obligation: To comply with applicable laws.
5. Sharing of Data
We only share data with:
- Service providers who assist in operating our business (e.g. Google Analytics, Webflow).
- Legal authorities when required by law.
- We do not sell or rent personal data to third parties.
6. Data Storage and Security
We take appropriate technical and organisational measures to protect your data against unauthorised access, alteration, or destruction.
Your data may be processed in countries outside Australia. In such cases, we ensure appropriate safeguards under applicable privacy laws.
7. Data Retention
We retain personal data only as long as necessary to fulfil the purposes outlined in this policy or comply with legal obligations.
8. Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal data.
- Withdraw consent at any time.
- Request data portability.
- Lodge a complaint with your local data protection authority.
To exercise any of these rights, contact us at jake@neauflow.com.
9. Third-Party Links
Our Site may include links to third-party websites. We are not responsible for the privacy practices or content of those sites.
10. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our Site, with the effective date listed above.
11. Contact Us
If you have any questions or requests regarding this Privacy Policy, please contact:
Jake Bougouneau
Email: jake@neauflow.com
Operating as Neauflow, Australia

